Ledger.com/Start® | Getting started

Why start at Ledger.com/start?

Ledger is one of the most widely used hardware wallets for storing cryptocurrency offline. Instead of keeping your private keys on a phone, computer, or exchange, a Ledger device stores them inside a secure chip that never exposes them to the internet. The official starting point for every new device is Ledger.com/start, where you download Ledger Live, confirm your device is genuine, and follow the guided setup. This guide walks through the entire process so you can begin with confidence.

What you need before you begin

Gather a few basics before you start:

A Ledger hardware wallet — such as the Nano S Plus, Nano X, Stax, or Flex.
The USB cable that came with your device (or Bluetooth for the Nano X).
A computer or smartphone with a stable internet connection.
A safe, offline place to keep your recovery sheet.

Buy only from the official Ledger store or an authorized reseller, and never purchase a second-hand device that has already been initialized. A brand-new device arrives sealed, with no PIN set and no recovery phrase already written down.

Step-by-step setup

Download Ledger Live. Go to Ledger.com/start and install the official app for Windows, macOS, Linux, iOS, or Android. Only ever download it from the official site to avoid fake software.
Start the setup. Open Ledger Live and choose “Set up a new device.” Follow the on-screen instructions for your model — the app verifies that your device is genuine before you proceed.
Choose a PIN code. The PIN protects the device from unauthorized use. Pick something you can remember, and never share it with anyone.
Write down your 24-word recovery phrase. The device shows the words one at a time on its own screen. Write them in the exact order on the recovery sheet provided, then store the sheet somewhere safe and offline.
Confirm your recovery phrase. The device asks you to verify selected words to make sure you recorded them correctly.
Install apps and add accounts. In Ledger Live, open Manager, install the apps for the cryptocurrencies you own, then use “Add account” to view your balances.
Transfer funds. Send a small test amount first, confirm it arrives, then move the rest.

Security essentials

Your 24-word recovery phrase is the master key to your funds. Anyone who has it can restore your wallet, so never type it into a website, app, or chat message, and never photograph it or store it in cloud notes. Ledger will never ask you for your recovery phrase. Keep it offline, in a secure place, and consider a fireproof safe or a metal backup.

          Remember: your recovery phrase is entered only on
          the device screen itself — never on a keyboard, and never into
          anything or anyone that asks for it.
        

What to do next

Once your accounts are set up, you can receive, send, buy, swap, and stake supported assets directly inside Ledger Live. Keep the app and your device firmware updated to benefit from the latest security improvements, and store your recovery phrase somewhere you will always be able to find it.

Frequently asked questions

What is Ledger.com/start used for?

It is the official onboarding page for new Ledger devices. It links you to the genuine Ledger Live download, verifies your device, and guides you through first-time setup and account creation.

Do I need Ledger Live to use my device?

Yes. Ledger Live is the companion app used to install applications, add accounts, check balances, and send or receive crypto. It is required for everyday use of your hardware wallet.

How do I set up my Ledger for the first time?

Download Ledger Live from Ledger.com/start, choose “Set up a new device,” create a PIN, write down your 24-word recovery phrase, confirm it, then install apps and add accounts from the Manager.

What should I do with my 24-word recovery phrase?

Write it down on paper in the exact order and store it offline in a secure place, such as a safe. Never type it into any website or app, never photograph it, and never share it — including with anyone claiming to be Ledger support.

Can I restore my accounts on a new Ledger device?

Yes. Your funds live on the blockchain, not inside the device. Choose “Restore from recovery phrase” during setup, enter your 24 words on the device itself, and your accounts will reappear.

Is my crypto safe if I lose my Ledger device?

Yes. Your assets remain protected by your PIN on the device and can be recovered on any Ledger using your recovery phrase. As long as that phrase stays private and safe, your funds are recoverable.